For Windows 98, ME
A dial-up is simply a method
of connecting your computer, via the telephone line,
directly to the web via our 'backbone' connection. It is
entirely separate from any programmes you have installed
(like Internet Explorer and Outlook Express) and any
problems with your dial-up will also be entirely separate
from those programmes. That is why we issue separate notes
on configuring your computer to dial our connection. It
is not necessary to use our connection but please note that
if you already use another dial-up for your connection (for
example a free service) you will need to configure your
e-mail for your own domain. Please call if you require
assistance in this regard.
It is not necessary to configure your machine with a CD
or other software in order to gain access to the Internet.
If your machine is a fairly capable PC or MAC it will
already have the software built-in that makes Internet
access a simple process.
The following details
create a new, fast dial-up connection for you using either
ISDN or modem and, once configured, you can continue to use
other connections you may have or delete them, as you
wish.
These details are for PC's
using Windows 95,98 and ME. Macintosh users should advise us
to receive separate details. (A modem connected to your
computer or an ISDN adaptor is assumed).
The
instructions are in black type. Other helpful information is placed
on a grey background. Depending on the software version you are using
(95,98 2002 etc.) there may be some minor variations on these instructions
and if unsure you can call us on 01255 670 081 .
However careful inspection of the various windows will usually reveal
the appropriate option.
( 1.) Find the 'dial
up' folder
First of all you need to
find the 'dial-up' folder. This can be found in a number of
ways (it may even be on the desktop).
(1.) If the "dial up"
folder is on the desktop simply double click to
open.
OR (2) Go to the start
menu then look under:
Programs-accessories-communications-dial-up networking.
Highlight this and the 'dial-up' folder opens.
OR (3) Double click on the
"my computer" icon on the desktop. When the window opens
select the "dial-up networking" folder by double clicking on
it. (It may be inside the "Control Panels" folder).
If none of these
reveals the 'dial-up networking' folder you will
have to search. Go to the 'start menu', then select
'find' and then files and folders. Finally, in the
small window that opens, type in "dial-up
networking". The computer will search and find the
folder. Double click on the small icon that appears
and the folder will open. |
( 2.) Making the
connection
In the "dial-up
networking" folder double click on the icon "make new
connection".
A connection Wizard opens
a new window.
In the first box ( Type a
name for..............) put in MCLWEB.
In the second box (select
a device) there should already be inserted the name of your
modem or other connection device.
Press next,
Note: Most modern PC's come with an internal modem and the details
will already be shown. However, if the name and details of your
modem are not shown, you will need to configure the system in
accordance with the instructions that came with the modem. Then
press the configuration button and complete the details. Note:
Sometimes this goes beyond simple installation and if you have
modem installation problems you will need to call us for further
advice (01255 670 081) or consult your local
supplier.
If your modem or
ISDN adaptor are already installed and you are
having problems, you will need to re-check the
installation notes that came with the product or
consult the installer/supplier and show them these
notes, to check your configuration. |
Enter in the boxes:
Area Code: 0845 Telephone number:please enter telephone number received
in relevant information notes.
Country Code: select: United Kingdom (44).
Tick "Use area code and
dialling properties"
Under "connect using"
should be the details of your modem so nothing else need be
completed.
Press next and that's it -
click Finish.
In the "dial-up"
window you should now have a new icon called
MCLWEB
( 3.) Checking Details
and Setting any Other Options
RIGHT click on the new
MCLWEB icon just created, and a menu appears.
Select 'properties' at the
bottom of the menu and LEFT click.
A window opens showing
some of the details you have entered.
Under the GENERAL tag will
be details you have already entered - you can check these if
you wish.
Under SERVER TYPES should
be:
"Type of dial-up server"
PPP: Internet (plus some other information such as Windows
98 etc).
Under "Advanced options"
ONLY "Enable software compression" should be
ticked.
In particular "Log on
to network" should NOT be ticked. If it is, change
it, as this will considerably slow up access.
Under "Allowed network
protocol" only TCP/ IP should be ticked.
Now click the TCP/ IP
button at bottom right of this window and an additional
window opens.
( 4.) Entering TCP/IP
Details
In the window first panel
select "server assigned IP address".
In second panel select "specify name server addresses". (other panels left
blank).
At bottom tick "user IP
header compression"
and also tick "use
default gateway on remote network".
Click OK. - You are
now back at the previous window. No other options need to be
completed. Click OK.
( 5.) Testing The
Connection
Now double click on the
new MCLWEB icon and the connection window opens. (In future,
and once you have configured Internet Explorer and Outlook
Express, the dial-up can take place
automatically).
Now you need to insert
your username and password exactly as notified on a separate
sheet with these notes.
The phone number will be
as already entered. (see item 2 if unsure).
"Dialling from" will read
something like: 'new location'. Leave this as it
is.
The 'dial properties'
button can be left alone if you use a standard telephone
connection.
You are now ready to test
the connection.
If you do use
special internal phone protocols you will need to
press the "dial properties" button and complete the
details. (If, for example, you have to dial 9 for
an outside line).
If you are using
a lo-cost telephone provider who requires you to
put in a special number before the dial code you
need to do this here. Put the new number in the box
"to access an outside line for local calls" and
also in the box 'for long distance calls'. The
modem will then dial these automatically without
having to use a special connection box attached to
your outside line. |
Press "connect" and a small
window will appear advising you of the connect status and if
successful the connection will be made.
Sometimes an additional
window will appear giving you information about the
connection.
Note: For
some users (if the preference has been selected) a
small double computer icon has appeared in the task
bar indicating that you are connected. You can
double click on this at any time to check current
connection status AND to disconnect if required.
Notice that the small icon disappears when
disconnection is complete. |
(6.)Make a Short
Cut on the Desktop
Finally, to save
time, you can make a shortcut of the MCLWEB icon so it is on
the desktop. Right click on the icon and select
shortcut. A window will tell you that it will create an icon
on the desktop. Click OK. Now you only need to double
click this on the desktop to make your connection in future.
If a shortcut is
created in the existing folder, simply move the
icon onto the desktop. |
If you wish you are ready to
configure your Internet Browser (Internet Explorer) and
e-mail programme (Outlook Express) so that connection to our
'dial-up' is automatic when either of these programmes are
opened. Although this is not essential please see our
separate notes, (030) which may be enclosed, if you wish to
do this.
Remember, at any time
you can make the connection of your choice by clicking on
the appropriate 'dial-up' icon either on the desk top or in
the 'dial-up' folder.
We have not
experienced many problems with separate
'dial-up's', but those we have, involve third party
software customizing your computer software. The
worst offenders are "AOL Compuserve MSL and
Freeserve" and in some cases, if you wish to use a
business dial-up, you will have to un-install or
re-configure these programmes on your computer(s).
These programmes are not generally business
friendly and you will tend to have more problems
with junk mail, connections and
browsing.
Note: Normally both modem and ISDN connections are
trouble free but in very rare cases less well known
ISDN adaptors can cause problems and their
configuration may cause conflict.
Our 'dial-up'
does not interfere with your configurations and (because AOL and
Compuserve do not use standard 'Explorer or Outlook Express')
you may well find you can use them selectively, while installed
on the same computer. Please call us if unsure of your options: 01255 670 081 |
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