For Windows
XP and 2000
A dial-up is simply a method of connecting
your computer, via the telephone line, directly to the web via our 'backbone'
connection. It is entirely separate from any programmes you have installed
(like Internet Explorer and Outlook Express) and any problems with your
dial-up will also be entirely separate from those programmes. That is
why we issue separate notes on configuring your computer to dial our
connection. It is not necessary to use our connection but please
note that if you already use another dial-up for your connection (for
example a free service) you will need to configure your e-mail for your
own domain. Please call if you require assistance in this regard.
It is not necessary to configure your machine with a CD or other
software in order to gain access to the Internet. If your machine is
a fairly capable PC or MAC it will already have the software built-in
that makes Internet access a simple process.
The following details create a new,
fast dial-up connection for you using either ISDN or modem and, once
configured, you can continue to use other connections you may have or
delete them, as you wish.
These details are for PC's using Windows
XP and 2000 which vary slightly from previous versions of Windows although
the principals remain the same. Macintosh users should advise us to
receive separate details. (A modem connected to your computer or an
ISDN adaptor is assumed).
The
instructions are in black type. Other helpful information is placed
on a grey background. Depending on the software version you are using
there may be some minor variations on these instructions and if unsure
you can call us on 01255 670 081.
However careful inspection of the various windows will usually reveal
the appropriate option.
( 1.) Introduction
Because of the completely new user interfaces
available with the latest Windows operating systems we give below the
most straightforward method of creating your dial-up connection. If
you have customised your system you may need to look for the options
mentioned.
( 2.) Creating a new connection
Both XP and 2000 use a new connection
wizard and depending on versions the options will be similar.
1. Open the "new connections wizard"
usually found at: 'start menu' - Accessories - Communications - new
connection wizard. OR In the Network and dial-up folder, click
"make new connection".
2. On the welcome page click 'next'
or if no welcome page tick: Connect to the Internet (XP) OR " I
want to set up my connection manually (2000) click 'next'.
3. Click "Dial-up connection"
then 'next' (XP).
4. In the 'Connection name' box put
in MCLWEB (XP) then 'next'.
5. On the phone number page type in
the number you should receive in a letter with these notes. You can
prefix this with any code for obtaining a line (e.g.9) Click next and
(in 2000 only) a description menu for your connection. Click Finish.
Sometimes a connection box will
appear and you can check the details and insert your user name
and password exactly as supplied. |
Tick 'save
password'. (Note: this will
not be saved until after you make a successful connection).
To check other details click
the "properties" box. Now you can set up your options, ( time
to stay on-line for example) but if you're happy with the default setting
you can accept them and test the connection.
Please
contact support if you require further assistance: 01255 670 081
Press "connect" and a small window will
appear advising you of the connect status and if successful the connection
will be made.
Sometimes an additional window will
appear giving you information about the connection.
Note: For some users (if
the preference has been selected) a small double computer icon
has appeared in the task bar indicating that you are connected.
You can double click on this at any time to check current connection
status AND to disconnect if required. Notice that the small icon
disappears when disconnection is complete. |
( 6.) Make a Short Cut on the
Desktop
Finally, to save time, you can
make a shortcut of the MCLWEB icon so it is on the desktop. Right
click on the icon and select shortcut. A window will tell you that
it will create an icon on the desktop. Click OK. Now you only
need to double click this on the desktop to make your connection in
future.
If a shortcut is created in the
existing folder, simply move the icon onto the desktop. |
If you wish you are ready to configure
your Internet Browser (Internet Explorer) and e-mail programme (Outlook
Express) so that connection to our 'dial-up' is automatic when either
of these programmes are opened. Although this is not essential please
see our separate notes, (030) which may be enclosed, if you wish to do
this.
Remember, at any time you can make
the connection of your choice by clicking on the appropriate 'dial-up'
icon either on the desk top or in the 'dial-up' folder.
We have not experienced many problems
with separate 'dial-up's', but those we have, involve third party
software customizing your computer software. The worst offenders
are "AOL Compuserve MSL and Freeserve" and in some cases, if you
wish to use a business dial-up, you will have to un-install or
re-configure these programmes on your computer(s). These programmes
are not generally business friendly and you will tend to have
more problems with junk mail, connections and browsing.
Note: Normally both modem
and ISDN connections are trouble free but in very rare cases less
well known ISDN adaptors can cause problems and their configuration
may cause conflict.
Our 'dial-up'
does not interfere with your configurations and (because AOL and
Compuserve do not use standard 'Explorer or Outlook Express')
you may well find you can use them selectively, while installed
on the same computer. Please call us if unsure of your options: 01255 670 081 |
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